PRIVACY NOTICE

Last updated February 3, 2025
    1. Introduction
      Gracemark solutions (“we,” “our,” or “us”) is committed to protecting the privacy and security of personal data. This Privacy Notice explains how we collect, use, disclose, and safeguard information in connection with our business operations and professional engagements, including when you visit our website at https://gracemarksolutions.com or interact with us as a client, vendor, partner, or business contact.
      For the purposes of applicable data protection laws, Gracemark solutions is the data controller for the personal data processed under this notice.
    2. Information We Collect
      We collect and process only the minimum personal data necessary for professional engagement and service delivery. This typically includes:Business Contact Information: Name, job title, company name, business email address, and business phone number.
      Engagement Data: Communications, contractual details, and information required for project execution and relationship management.
      Website Usage Data: Anonymized technical data (such as IP address-derived region, browser type, and page interaction data) collected through essential cookies and analytics to maintain website functionality, security, and performance. We do not use this data for cross-site tracking or behavioral advertising.
    3. How We Use Your Information
      We process personal data based on legitimate business interests, contractual necessity, and legal compliance. Our purposes include:

        • Providing our services and fulfilling contractual obligations.
        • Managing business relationships, communications, and operations.
        • Improving our service delivery, website, and internal processes.
        • Complying with legal, regulatory, and professional obligations.
    4. How We Share Your Information
      We do not sell, rent, or trade personal data.We may share data only under the following conditions:
      With Trusted Service Providers: We engage leading, enterprise-grade providers (e.g., for cloud infrastructure, communication, and operational software) who process data on our instructions under binding agreements that mandate strict confidentiality, security, and data protection standards.
      For Legal Compliance: When required to comply with a valid legal request, regulation, court order, or to protect the rights, property, or safety of our company, our clients, or others.
      With Your Consent: In specific instances where we have obtained your explicit permission.
    5. Data Security
      We maintain technical, administrative, and physical safeguards designed to protect personal data against unauthorized access, disclosure, alteration, or destruction. Our security program leverages industry-leading practices and the robust security postures of our enterprise technology partners.In the event of a personal data breach that poses a risk to rights and freedoms, we will notify affected individuals and relevant supervisory authorities within the timeframes required by applicable law.
    6. Data Retention
      We retain personal data only for as long as necessary to fulfill the purposes outlined in this notice, including for the duration of our business relationship, and to meet legal, tax, accounting, or regulatory requirements. Upon expiry of the retention period, data is securely deleted or anonymized.
    7. International Data Transfers
      As a global business utilizing international service providers, personal data may be transferred to and processed in countries outside your home jurisdiction. All such transfers are governed by appropriate legal safeguards, including Standard Contractual Clauses or adherence to approved adequacy frameworks, to ensure an equivalent level of protection.
    8. Your Privacy Rights
      Depending on your location and applicable law, you may have the right to:

      • Access the personal data we hold about you.
      • Request correction of inaccurate or incomplete data.
      • Request deletion of your personal data.
      • Object to or restrict certain processing activities.
      • Request data portability (where applicable).

      To exercise these rights, please contact us using the details in Section 11. We will respond in accordance with applicable law and may request information to verify your identity.

    9. Regulatory Disclosures
      For Individuals in the European Economic Area (EEA) and United Kingdom (UK):
      We process personal data in compliance with the General Data Protection Regulation (GDPR) and UK GDPR. Our lawful bases include the performance of a contract, legitimate business interests, and compliance with legal obligations.
      For California Residents:
      This section supplements the notice for residents under the California Consumer Privacy Act (CCPA), as amended.Categories of Information: We collect Identifiers and Professional Information as defined by the CCPA.Purpose of Collection: For the business purposes detailed in Section 3.Disclosure: We disclose this information solely to our service providers for operational purposes.No Sale/Sharing: We do not “sell” or “share” your personal information as those terms are defined under California law.Your Rights: You have the right to know, access, correct, and delete your personal information. To exercise these rights, please contact us as specified below. We will not discriminate against you for exercising your privacy rights.
    10. Updates to This Notice
      We may update this Privacy Notice periodically to reflect changes in our practices, services, or legal obligations. The updated version will be posted on our website with a revised “Last updated” date.
    11. Contact Us
      For any questions regarding this Privacy Notice, to exercise your privacy rights, or for more information about our data practices, please contact us:
      Email: admin@gracemarksolutions.com
      Address:
      Gracemark solutions
      11555 Heron Bay Blvd, Suite 200
      Coral Springs, FL 33076

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