gracemarkGlobal Workforce Solutions
Career pathSupport & Success

Customer Success Manager

Own adoption, retention, and the relationship after the sale.

Location
Remote, LATAM and global
Status
Always accepting applications
Hiring for
Client teams

What you will do

  • Own a portfolio of accounts and their outcomes
  • Drive onboarding, adoption, and quarterly reviews
  • Identify risk early and lead renewal conversations
  • Advocate internally for customer needs

What we look for

  • 3+ years in customer success or account management
  • Confident stakeholder communication in English
  • Commercial awareness and data-informed judgment
  • Experience with success or CRM platforms

Apply to be considered

This career path stays open. Apply once, and we will contact you when a client need matches your profile.

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