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gracemark Global Workforce Solutions
Answer Center

The questions buyers ask,
answered before the sales call.

Every question below is answered on this site, with the working shown. Start where your question sits, or send the requirement and a specialist replies with a written next step.

Choose a model

Which workforce model should we use?

Recruiting, staff augmentation, EOR, AOR, SOW delivery and managed programs solve different problems. The navigator walks the trade-offs and returns a recommendation with the reasoning.

Run the navigator

Is this person a contractor or an employee?

Misclassification is the most expensive mistake in global hiring. The comparison sets out where the line sits and what changes it.

Read the comparison

EOR or our own entity?

Entities make sense at a certain scale and permanence. Below that they cost more than they protect.

Compare the two

Should we hire one person directly or use a recruiting partner?

If you have the time, the channels and a clear profile, direct hiring can work. A recruiting partner earns its place when the role is hard to fill, urgent, senior or outside your usual market. You can start with a single role.

See recruitment options

How do we hire developers in Latin America?

First decide whether you need individual hires, a dedicated team, or a delivered project. Then choose the country by talent pool, time-zone overlap and employment rules. Gracemark recruits the engineers and can employ them through EOR or run them as a managed team, so recruiting, employment and delivery sit with one accountable partner.

See nearshore staffing

Not sure which model fits your hire? Tell us the role and country and we recommend one in writing.

Understand cost and country

What does it actually cost to employ someone in another country?

Gross salary is rarely the real number. Statutory employer contributions, 13th month accruals and service fees change the picture market by market.

Build a cost picture

What are the employment rules in the country we are hiring in?

Contracts, notice, benefits, payroll and contractor risk, country by country, written for the person who has to make the decision.

Open the country guides

What does a term in a proposal mean?

EOR, AOR, PEO, MSP, VMS, RPO, permanent establishment. Plain definitions, no vendor spin.

Open the glossary

Why build a team in Latin America instead of offshore?

Nearshore teams in Latin America work in or close to U.S. time zones, which makes real-time collaboration practical. The right country depends on the roles, languages and volume you need, and each market has its own employment rules.

Compare LATAM countries

How do we get a cost estimate before committing?

Start with the role, seniority, country and salary range. Employer contributions and mandatory benefits are then added by country. The calculator gives a preliminary picture, and a written quote confirms the real number for your scope.

Run the cost calculator

How do we hire an employee in Mexico without opening an entity?

Most foreign companies use an Employer of Record: the EOR is the legal employer in Mexico and runs payroll, mandatory benefits, social security and statutory filings, while you direct the day-to-day work. Mexico also restricts subcontracting of personnel, so the right structure depends on the role and whether the work is part of your core activity. Send the role and we return a written recommendation.

How do we hire an employee in Brazil?

Without a Brazilian entity, the usual route is an Employer of Record that employs the person under Brazil's labor code (CLT) and handles payroll, the 13th-month salary, vacation bonus, FGTS and other statutory items. Treating someone as a contractor while they work like an employee carries misclassification risk. Send the role and we recommend the compliant route.

Want the real employer cost for your role and country? Send the role and we reply with the breakdown.

Buy with confidence

We already found the people. Do we need EOR, payroll or AOR?

Payroll generally assumes you have an employing entity. EOR is for employees where you do not. AOR is for genuinely independent contractors. Country, control and the real working relationship determine the safe route. If you are moving an existing team, the transition covers who the current employer or entity is, where each person works, the handover and onboarding steps, the next pay cycle, and the cost components (salary, employer costs and the service fee), confirmed in writing for domestic and international people alike.

How do we deliver a client requirement in another country?

Start with the country, roles, timing and delivery structure. The written scope should state who owns the client relationship, who sets pricing, who contracts and invoices whom, and who recruits, employs, pays and supports the team.

Review partner terms

What is included in an expansion scope?

A useful expansion scope states the objective, market, first roles, operating arrangement, responsibility split, cost components, timing and next decision. It connects those choices to recruiting, employment, payroll, vendors, equipment and accountable local execution.

Review expansion scope

Who recruits, employs and manages the team?

The scope assigns each responsibility. Gracemark can recruit and locally employ the team, run payroll and worker support, while the client or partner keeps the commercial relationship and directs day-to-day work. In managed delivery, Gracemark can also own the agreed outcome.

What happens after we send a requirement?

A Gracemark specialist reviews the requirement, identifies the likely route and any facts still needed, then replies with a practical next step. You can start with one role, one country or one program; a meeting is not required to ask for help.

See the assessment route

Can a staffing agency use Gracemark to deliver in a new country?

Yes. Agencies and MSPs send the requirement; Gracemark can recruit, employ and pay the workers locally while the agency keeps the client relationship. Responsibilities and client protection are written into the scope.

Comparing providers or replacing one? Tell us your situation and a specialist replies with a written next step.

Proof behind the answers

Decisions informed by 15+ years of workforce delivery across 100+ countries.

EnterpriseMSP programsGlobal marketsCompliancePartnersCost clarity

Rather just ask us

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Tell us what you need. Get a written scope, rates and next step within 24 hours.

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