gracemarkGlobal Workforce Solutions
Internal roleSupport & Success

Customer Success Manager

Keep Gracemark clients successful after the engagement starts, which is where trust is earned.

Location
Remote, U.S. time zone overlap
Status
Open
Hiring for
Gracemark

What you will do

  • Own client health across a portfolio of Gracemark engagements
  • Run onboarding, cadence reviews, and outcome reporting
  • Spot risk early and coordinate the internal response
  • Grow accounts by solving the next workforce problem well

What we look for

  • 4+ years in customer success or account management, services preferred
  • Executive-level English communication
  • Comfort discussing delivery, compliance, and commercial topics
  • Ownership mentality when something goes wrong

Apply to join Gracemark

Send your profile and a recruiter on our team will review it, usually within a few business days.

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