Internal roleSupport & Success

Customer Success Manager

Keep Gracemark clients successful after the engagement starts, which is where trust is earned.

Location: Remote, U.S. time zone overlap
Status: Open
Hiring for: Gracemark

What you will do

Own client health across a portfolio of Gracemark engagements
Run onboarding, cadence reviews, and outcome reporting
Spot risk early and coordinate the internal response
Grow accounts by solving the next workforce problem well

What we look for

4+ years in customer success or account management, services preferred
Executive-level English communication
Comfort discussing delivery, compliance, and commercial topics
Ownership mentality when something goes wrong

Apply to join Gracemark

Send your profile and a recruiter on our team will review it, usually within a few business days.

Apply for this role Refer someone

Related in Support & Success

Customer Support Specialist

Be the front line for Gracemark clients and candidates who need answers fast.

Hiring, not applying?

Looking for talent instead of a role?

Tell us the role, the country and when you need someone. A real person replies within 24 hours with the right hiring model: recruitment, staffing, EOR, AOR, executive search, RPO or a managed team.

Hiring? Send A Requirement

The easy way to reach us

Just tell us what you need.

One line is enough. A real person replies within 24 hours.

One line is enough.

corpmark@gracemarksolutions.com